Billing & seats
How seating and billing usually work
Seat-based thinking
Formion is typically priced around seats — people who actively use the organization workspace — rather than charging for every document.
What the boss should watch
- How many people truly need access this month
- Who is admin vs member (admins are fewer)
- Whether departed employees were removed
Where to manage billing
Open Settings → Billing (and related credits pages if shown in your plan) to review subscription status and payment details.
Practical hygiene
- Remove people who left the company
- Do not invite “just in case” accounts
- Assign positions only to active roles
Questions about invoices
If something on the bill looks wrong, check member count and pending invites first — then contact support with your organization name.